Managed analytics and ongoing BI support
Dashboards need care after launch. Source systems change, new questions come up, and refreshes fail at bad times. We keep your reporting running and growing without a full-time hire.
When ongoing support makes sense
Most small and mid-sized companies have more reporting work than they can handle, but not enough for a full-time analyst.
- A dashboard broke after a software update
- There's a growing backlog of report requests
- The person who built your reports has moved on
- You need analyst help, just not 40 hours a week
Support levels
Pick the level that fits your workload. You can change levels as needs shift.
Basic support
For stable reporting that needs looking after.
- Refresh monitoring
- Fixes when source systems change
- Minor updates and tweaks
Standard
For teams that rely on reporting every month.
- Everything in Basic support
- Ongoing new reports and metrics
- Monthly refreshes and reviews
Priority partner
For companies treating analytics as part of operations.
- Everything in Standard
- Embedded analytics support
- Faster turnaround on requests
How support works
1
Onboard
We review your current reports, data sources, and known issues.
2
Prioritize
Requests go into a shared queue that you rank.
3
Deliver
We work the queue and keep you posted as items close.
4
Review
A regular check-in on what’s working and what’s next.
Common questions
Have a different question? Ask us directly.
Can you support dashboards you didn't build?
Yes. We start with a short review so we understand how they work and where the risks are.
How do we submit requests?
Through a shared request list or email. You set the priority; we keep you posted as work moves.
Can we change levels later?
Yes. Many clients move up during busy seasons or after a new system goes live, then step back down.
Related services
Dashboards built around the decisions your team makes every week.
So your team can read, use, and maintain its own reporting.
Find out what your data can support before anyone builds anything.
Start with a data audit
We’ll review your systems and current reports. You’ll leave with a clear plan for what to build first, whether we build it or not.
Prefer email? [email protected]